Q.1. The agencies which look into the complaints of the consumers are popularly called :
(a) consumer courts (b) consumer commissions (c) consumer forums (d) consumers cells
Q.2. An Act which ensures citizens of India to know about the functioning of the government departments :
(a) Right to Seek Redressal Act (b) Right to Information Act
(c) Right to Represent Act (d) Right to Protection Act
Q.3. The organisation which helps guide the consumers on how to file cases in the consumer courts are popularly called :
(a) consumer cells (b) consumer associations (c) consumer forum (d) consumer societies
Ans. (c)
Q.4. The organisation which lays down standards of products at the international level is called :
(a) ISI (b) ISRO (c) ISO (d) WCF
Q.5. Choose the factors which gave birth to the consumer movement in India :
(i) hoarding (ii) black marketing (iii) food shortage (iv) adulteration of food
(a) (i) only (b) (i) (ii) (iii) only (c) (ii) (iii) only (d) all the above
Q.6. The process in which the quality of a food substance is lowered through the addition of another substance is called :
(a) mixing two substances (b) adulteration (c) sub-standard quality (d) all the above
Q.7. The Act which was enacted to protect the consumers :
(a) Consumer Redressal Act (b) Right to Information Act
(c) Consumer Protection Act (d) Right to Represent Act
Q.8. Name the court to which a consumer can approach, having a claim of Rs. 40 lakhs
(a) National Consumer Court (b) State Consumer Court
(c) District Consumer Court (d) None of the above
Q.9. Factors which cause the exploitation of the consumer :
(a) Limited and wrong information (b) Illiteracy and ignorance of the consumer
(c) Few sellers and limited competition (d) All the above
Q.10. When was ISO certification established?
(a) 1952 (b) 1947 (c) 1965 (d) 1982
Q.11. Name the right under which a consumer can claim compensation for the damage caused by any product.
(a) Right to Safety (b) Right to Seek Redressal (c) Both (a) and (b) (d) None of these
Q.12. Which logo or mark you will have to look for on a biscuit packet?
(a) Agmark (b) ISI mark (c) Hallmark (d) ISO mark
Q.13. Which certification is maintained for standardisation of jewellery?
(a) ISI (b) Agmark (c) Hallmark (d) None of these
Q.14. Name the Act under which consumer courts have been established :
(a) National Consumer Commission Act (b) State Consumer Commission
(c) Consumer Protection Act (d) None of these
Q.15. To protect themselves what do consumers need?
(a) Consumer Forums (b) Consumer Protection Councils
(c) Consumer movement (d) Consumer awareness
Q.16. Which mark should you look for while buying honey?
(a) ISI (b) ISO (c) Agmark (d) ISO
Q.17. The logo of ISI, AGMARK, HALLMARK on a product certifies its
(a) quality standards (b) ingredients of the product (c) expiry date of the product (d) none of these
Q.18. National Consumers Day fall on :
(a) 31 March (b) 23 August (c) 24 December (d) 25 January
Q.19. Consumers International was created by
(a) UNESCO (b) UN (c) UNICEF (d) World Bank
Q.20. Consumer Protection Act (COPRA) was enacted by Indian Government in :
(a) 1986 (b) 1983 (c) 1988 (d) 1985
Q.21. MRP on a product represents :
(a) minimum retail price (b) maximum retail price (c) micro retail price (d) none of the above
Q.22. Right to Information (RTI) Act was enacted by the Government of India in :
(a) October 2005 (b) December 2005 (c) January 2006 (d) None of the above
Q.23. District level consumer courts can settle claims upto :
(a) Rs 20 lakh (b) Rs 1 crore (c) Rs 50 lakh (d) Rs 80 lakh
Q.24. Consumer Protection Act, 1986 covers the whole of India except
(a) the state of Jammu and Kashmir (b) Andaman and Nicobar Islands
(c) Lakshadweep (d) none of the above
Q.25. Marketing of goods and services which are hazardous to life and property is covered under :
(a) right to be protected (b) right to be assured (c) right to seek redressal (d) right to be informed
Q.26. As per Consumer Protection Act, 1986, unfair trade practices do not involve which of the following?
(a) false or misleading representations (b) bargain price
(c) non-compliance of product safety standard (d) offering discounts or rebates
Q.27. Who can seek information under the RTI Act, 2005?
(a) A group of persons (b) An individual citizen (c) A registered company (d) An association / society
Q.28. If information is not provided or denied, what can you do under RTI Act?
(a) Cannot do anything (b) Fight with PIO (Public information officers)
(c) Appeal to appellate authority (d) Request again
Q.29. Which of the following is covered under public services?
(a) Postal services (b) Mobile repair services
(c) Washing machine after-sale services (d) None of the above
Q.30. Which of the following does not come under local taxes in MRP of a product?
(a) Central sales tax (b) Luxury tax (c) State sales tax (d) VAT (value added tax)
Q.31. The consumer movement in India has led to the formation of various organisations which are locally known as :
(a) Consumer Protection Council (b) The Consumer International
(c) The Consumer Protection Act (copra) (d) The World Trade Organization
Ans. (c)
Q.32. Which one of the following is not true regarding the Right to Safety ?
(a) Right to be protected against unsafe appliances.
(b) Right to protected against unsafe working conditions.
(c) Right to seek information about functioning of government departments.
(d) Right to be protected against services which are hazardous to life.
Q.33. Who amongst the following is protected through rules and regulations in the market place ? (a) The shopkeepers (b) The manufactures (c) The consumers (d) The suppliers
Ans. (c)
Q.34. On which of the following date does we celebrate the National Consumers' Day?
(a) 24 October (b) 14 October (c) 24 December (d) 14 December
Q.35. Which one of the following quality certification is obtained by food processing companies ?
(a) Agmark (b) ISI (c) ISO (d) Hallmark
Q.36. In October 2005, the Government of India enacted a law known as :
(a) Right to Choose Act (b) Right to Information Act (c) Women Reservation Act (d) Anti-corruption Act
Q.37. Which right of the consumers is violated if the consumers are not allowed to get their claims settled against the manufactures in case they are cheated or exploited ?
(a) Right to seek redressal (b) Right to choose (c) Right to be heard (d) Right to equality
Q.38. When was the 'Right to Information Act' passed ?
(a) In January 2002 (b) In March 2004 (c) In October 2005 (d) In July 2007
Q.39. Which of the following laws was enacted by the Government of India in the year 2005 ? (a) The Right to Information Act (b) The Consumer Protection Act
(c) The Right to Education Act (d) The Right to Property Act
Q.40. Which one of the following is the agency that develops standards for goods and services in India ?
(a) CUPRA (b) National Consumer Court
(c) Consumer Protection Councils (d) Bureau of Indian Standards
Q.41. Which one of the following is not a function of Consumer Protection Councils ? (a) They guide consumers how to file cases
(b) On many occasions they represent individual consumers in the consumers court
(c) They create awareness among the people (d) They help the consumer financially
Q.42. At the global level, this has become the foundation for consumer movement :
(a) Consumer International (b) COPRA (c) Consumer Forums (d) None of the above
Ans. (a)
Q.43. Which of the following is not a right of consumers?
(a) Right to safety (b) Right to be informed (c) Right to choos
(d) Right to constitutional remedies
Ans. (d)
Q.44. Suppose you want to buy toothpaste and the shopowner says that he/she can sell the toothpaste only if you buy a toothbrush, which of your right is being violated by the shopkeeper ?
(a) Right to safety (b) Right to be informed (c) Right to choose (d) Right to represent
Q.45. A chemist sold you a medicine of expiry date under which consumer right you can approach the consumer court ?
(a) Right of Safety (b) Right to Seek Redressal
(c) Right to Education (d) Right to Equality
Q.46. India celebrates 24th December as :
(a) National Consumers Day (b) National Producers Day
(c) National Tourism Day (d) National Grievance Day
1.(a), 2.(b), 3.(c), 4.(c), 5.(d), 6.(b), 7.(c), 8.(b), 9.(d), 10.(b), 11.(b), 12.(a), 13.(c), 14.(c), 15.(d), 16.(c), 17.(a), 18.(c), 19.(b), 20.(a), 21.(b), 22.(a), 23.(a), 24.(a), 25.(a), 26.(d), 27.(b), 28.(c), 29.(a), 30.(d), 31.(c), 32.(c), 33.(c), 34.(c), 35.(c), 36.(b), 37.(a), 38.(c), 39.(a), 40.(d), 41.(d), 42.(d), 43.(d), 44.(c), 45.(a), 46.(a)
(a) consumer courts (b) consumer commissions (c) consumer forums (d) consumers cells
Q.2. An Act which ensures citizens of India to know about the functioning of the government departments :
(a) Right to Seek Redressal Act (b) Right to Information Act
(c) Right to Represent Act (d) Right to Protection Act
Q.3. The organisation which helps guide the consumers on how to file cases in the consumer courts are popularly called :
(a) consumer cells (b) consumer associations (c) consumer forum (d) consumer societies
Ans. (c)
Q.4. The organisation which lays down standards of products at the international level is called :
(a) ISI (b) ISRO (c) ISO (d) WCF
Q.5. Choose the factors which gave birth to the consumer movement in India :
(i) hoarding (ii) black marketing (iii) food shortage (iv) adulteration of food
(a) (i) only (b) (i) (ii) (iii) only (c) (ii) (iii) only (d) all the above
Q.6. The process in which the quality of a food substance is lowered through the addition of another substance is called :
(a) mixing two substances (b) adulteration (c) sub-standard quality (d) all the above
Q.7. The Act which was enacted to protect the consumers :
(a) Consumer Redressal Act (b) Right to Information Act
(c) Consumer Protection Act (d) Right to Represent Act
Q.8. Name the court to which a consumer can approach, having a claim of Rs. 40 lakhs
(a) National Consumer Court (b) State Consumer Court
(c) District Consumer Court (d) None of the above
Q.9. Factors which cause the exploitation of the consumer :
(a) Limited and wrong information (b) Illiteracy and ignorance of the consumer
(c) Few sellers and limited competition (d) All the above
Q.10. When was ISO certification established?
(a) 1952 (b) 1947 (c) 1965 (d) 1982
Q.11. Name the right under which a consumer can claim compensation for the damage caused by any product.
(a) Right to Safety (b) Right to Seek Redressal (c) Both (a) and (b) (d) None of these
Q.12. Which logo or mark you will have to look for on a biscuit packet?
(a) Agmark (b) ISI mark (c) Hallmark (d) ISO mark
Q.13. Which certification is maintained for standardisation of jewellery?
(a) ISI (b) Agmark (c) Hallmark (d) None of these
Q.14. Name the Act under which consumer courts have been established :
(a) National Consumer Commission Act (b) State Consumer Commission
(c) Consumer Protection Act (d) None of these
Q.15. To protect themselves what do consumers need?
(a) Consumer Forums (b) Consumer Protection Councils
(c) Consumer movement (d) Consumer awareness
Q.16. Which mark should you look for while buying honey?
(a) ISI (b) ISO (c) Agmark (d) ISO
Q.17. The logo of ISI, AGMARK, HALLMARK on a product certifies its
(a) quality standards (b) ingredients of the product (c) expiry date of the product (d) none of these
Q.18. National Consumers Day fall on :
(a) 31 March (b) 23 August (c) 24 December (d) 25 January
Q.19. Consumers International was created by
(a) UNESCO (b) UN (c) UNICEF (d) World Bank
Q.20. Consumer Protection Act (COPRA) was enacted by Indian Government in :
(a) 1986 (b) 1983 (c) 1988 (d) 1985
Q.21. MRP on a product represents :
(a) minimum retail price (b) maximum retail price (c) micro retail price (d) none of the above
Q.22. Right to Information (RTI) Act was enacted by the Government of India in :
(a) October 2005 (b) December 2005 (c) January 2006 (d) None of the above
Q.23. District level consumer courts can settle claims upto :
(a) Rs 20 lakh (b) Rs 1 crore (c) Rs 50 lakh (d) Rs 80 lakh
Q.24. Consumer Protection Act, 1986 covers the whole of India except
(a) the state of Jammu and Kashmir (b) Andaman and Nicobar Islands
(c) Lakshadweep (d) none of the above
Q.25. Marketing of goods and services which are hazardous to life and property is covered under :
(a) right to be protected (b) right to be assured (c) right to seek redressal (d) right to be informed
Q.26. As per Consumer Protection Act, 1986, unfair trade practices do not involve which of the following?
(a) false or misleading representations (b) bargain price
(c) non-compliance of product safety standard (d) offering discounts or rebates
Q.27. Who can seek information under the RTI Act, 2005?
(a) A group of persons (b) An individual citizen (c) A registered company (d) An association / society
Q.28. If information is not provided or denied, what can you do under RTI Act?
(a) Cannot do anything (b) Fight with PIO (Public information officers)
(c) Appeal to appellate authority (d) Request again
Q.29. Which of the following is covered under public services?
(a) Postal services (b) Mobile repair services
(c) Washing machine after-sale services (d) None of the above
Q.30. Which of the following does not come under local taxes in MRP of a product?
(a) Central sales tax (b) Luxury tax (c) State sales tax (d) VAT (value added tax)
Q.31. The consumer movement in India has led to the formation of various organisations which are locally known as :
(a) Consumer Protection Council (b) The Consumer International
(c) The Consumer Protection Act (copra) (d) The World Trade Organization
Ans. (c)
Q.32. Which one of the following is not true regarding the Right to Safety ?
(a) Right to be protected against unsafe appliances.
(b) Right to protected against unsafe working conditions.
(c) Right to seek information about functioning of government departments.
(d) Right to be protected against services which are hazardous to life.
Q.33. Who amongst the following is protected through rules and regulations in the market place ? (a) The shopkeepers (b) The manufactures (c) The consumers (d) The suppliers
Ans. (c)
Q.34. On which of the following date does we celebrate the National Consumers' Day?
(a) 24 October (b) 14 October (c) 24 December (d) 14 December
Q.35. Which one of the following quality certification is obtained by food processing companies ?
(a) Agmark (b) ISI (c) ISO (d) Hallmark
Q.36. In October 2005, the Government of India enacted a law known as :
(a) Right to Choose Act (b) Right to Information Act (c) Women Reservation Act (d) Anti-corruption Act
Q.37. Which right of the consumers is violated if the consumers are not allowed to get their claims settled against the manufactures in case they are cheated or exploited ?
(a) Right to seek redressal (b) Right to choose (c) Right to be heard (d) Right to equality
Q.38. When was the 'Right to Information Act' passed ?
(a) In January 2002 (b) In March 2004 (c) In October 2005 (d) In July 2007
Q.39. Which of the following laws was enacted by the Government of India in the year 2005 ? (a) The Right to Information Act (b) The Consumer Protection Act
(c) The Right to Education Act (d) The Right to Property Act
Q.40. Which one of the following is the agency that develops standards for goods and services in India ?
(a) CUPRA (b) National Consumer Court
(c) Consumer Protection Councils (d) Bureau of Indian Standards
Q.41. Which one of the following is not a function of Consumer Protection Councils ? (a) They guide consumers how to file cases
(b) On many occasions they represent individual consumers in the consumers court
(c) They create awareness among the people (d) They help the consumer financially
Q.42. At the global level, this has become the foundation for consumer movement :
(a) Consumer International (b) COPRA (c) Consumer Forums (d) None of the above
Ans. (a)
Q.43. Which of the following is not a right of consumers?
(a) Right to safety (b) Right to be informed (c) Right to choos
(d) Right to constitutional remedies
Ans. (d)
Q.44. Suppose you want to buy toothpaste and the shopowner says that he/she can sell the toothpaste only if you buy a toothbrush, which of your right is being violated by the shopkeeper ?
(a) Right to safety (b) Right to be informed (c) Right to choose (d) Right to represent
Q.45. A chemist sold you a medicine of expiry date under which consumer right you can approach the consumer court ?
(a) Right of Safety (b) Right to Seek Redressal
(c) Right to Education (d) Right to Equality
Q.46. India celebrates 24th December as :
(a) National Consumers Day (b) National Producers Day
(c) National Tourism Day (d) National Grievance Day
1.(a), 2.(b), 3.(c), 4.(c), 5.(d), 6.(b), 7.(c), 8.(b), 9.(d), 10.(b), 11.(b), 12.(a), 13.(c), 14.(c), 15.(d), 16.(c), 17.(a), 18.(c), 19.(b), 20.(a), 21.(b), 22.(a), 23.(a), 24.(a), 25.(a), 26.(d), 27.(b), 28.(c), 29.(a), 30.(d), 31.(c), 32.(c), 33.(c), 34.(c), 35.(c), 36.(b), 37.(a), 38.(c), 39.(a), 40.(d), 41.(d), 42.(d), 43.(d), 44.(c), 45.(a), 46.(a)
No comments:
Post a Comment
Note: only a member of this blog may post a comment.